Category: News

CXOToday | December 24, 2022 | Digital Investments in 2023 Rahul Joshi, CTO at Movate (earlier CSS Corp) “There’s no doubt that cloud computing has revolutionized the way businesses operate. From making it possible for employees to work remotely, allowing flexible hours, to making business communication and collaboration a lot easier, while also amplifying the […]

ETHRWorld | December 13, 2022 | Effective HR Email Managemen It is a known and obvious fact that emails are an inevitable part of communication at work, especially in white collar jobs. But have you ever calculated the time you spend on an average on emails? A study by Adobe says that an average person […]

Forbes | October 19, 2022 | Gig-Enabled Customer Support   Vivian Gomes, Chief Marketing Officer at Movate. The future of work arrived yesterday. Even before the global pandemic disrupted set models of work, work as we know it had been quietly shifting. And nothing has highlighted that shift more than the rapid emergence of the […]

CXOToday | October 10, 2022 | World Mental Health Day 2022 The pandemic propelled many organizations to recognize that mental well-being is critical to their employees overall well-being. As these needs evolve and re-define the future of work, its imperative that companies continue to focus on helping their people adapt and thrive in a disruptive […]

Nasdaq | September 22, 2022 It’s been over two years since the pandemic. Two years of disruption. Two years of brands having to pivot and realign their strategies, and two years of near-constant change. The pandemic forced brands, especially tech businesses, to deliver their services with a digital-first approach. If previously, they had relied on […]

Nearshore Americas | September 15, 2022 | CSS Corp Expands Operations Outsourced CX vendor CSS Corp will add 300 more employees to its operations in Costa Rica, where it runs two delivery centers. The Dallas-based company hosted a job fair in the Costa Rican city of Heredia in the second week of September. All the new hires would report […]

The Times of India | September 11, 2022 | Transgender Health Initiative Launched CHENNAI: Every six months,  Siddharth Bharati has to get blood and hormone tests, an abdomen scan, chest X-ray and done to monitor the effects of the hormones he is taking. The 28-year-old man of trans experience, who began taking hormone therapy seven […]

The Times of India | August 24, 2022 | CX Contact Center How many times have you called customer support and received a satisfactory resolution in less than a minute?  Calling customer support can be a frustrating experience for most of us. True, things have evolved from those days when you were put on hold […]

ETHR World | July 27, 2022 | Limitations of HR Tech HR tech is revolutionising the human resource management. But it’s not a panacea that will solve every problem. We ask HR professionals which functions have to remain human-centric. HR tech has emerged as a category in itself in the technology sector. New HR technologies, […]

ETHR World | July 14, 2022 | Dismissal Reversal Trend How the companies that went about downsizing during the pandemic can impact their current attrition rates massively. Several reports show how employees are looking to quit their jobs and sail into other ships. Can we call it a revenge resignation then? Maybe! Layoffs during the […]